DirectAthletics
Welcome: New Users Click Here
About Us Customers/Partners User Guide & Help Contact Us Careers
Upcoming Meets Performance Lists Meet Results


Back to Homepage

Login
Username: 
Password: 
I forgot my password
New Users Click Here
Search DirectAthletics

Search:
Meets
Teams/Leagues
Athletes



Frequently Asked Questions

I need to submit entries through DA, but I do not have an account for my team. How do I request a DirectAthletics account?
  • If you entering a TEAM, click HERE to create an account.
  • If you entering an INDIVIDUAL, you can enter for available meets HERE.


We have different coaches for men/boys and women/girls. Can we get separate accounts for each team?
Yes. Please send an email requesting an account change to support@directathletics.com, including the following information:
  • Team/School Name
  • Team/School City & State
  • Coach Name


How do I change my password?
To change your password, login to your account and click "SETUP". Then click the "Change Password" link on the left. Follow on-screen instructions.


How can I retrieve a lost or forgotten password?
To retrieve account information, click here.


Why is my password not working?
Passwords are case-sensitive. Make sure you use upper-case letters and lower-case letters where appropriate. If you think the password you received is incorrect, please email support@directathletics.com for assistance.


I do not see a meet on my schedule. How do I add a meet to my schedule?
In most cases, the Meet Directors will automatically invite and schedule you to a meet that you are expected to attend. However, if you do not see a meet would like to enter on your online schedule, you can add any meet in DirectAthletics to your schedule by clicking "Find A Meet" in your account. Click here for more details on Scheduling Meets.


There is an error in the meet results. Who do I contact to fix this?
Results are independently uploaded to DirectAthletics by Meet Directors, and reflect the results as recorded by the meet officials. Please contact the Meet Director if you want to report a mistake in meet results.


How can I be sure that the Meet Director received my entries?
After submitting entries, you can print your entries from the site by going to the Registration page and clicking the "Printable Version" icon in the upper right. If you would like to receive an email receipt of your entries, click the "Email Confirmation" link at the top of the Registration page. An email will be sent to the email address in your account. NOTE: If you coach Men and Women, you must request a separate email for each team's entries.


I would like to submit entries for a meet, but it is saying that my team is not "invited". How do I get invited to a meet?
Meet Directors can limit who may submit entries to their meets by "inviting" certain teams that they expect to attend. If you wish to attend an invitational meet and are not invited, you should contact the Meet Director and ask to be invited to submit entries online.


How do I change the spelling of an athlete's name or an athlete's school year?
As a coach, you may add, edit or delete athletes on your roster at any time. Click here for more details on Managing Your Roster.


Do I need to add athletes to my roster each time I submit entries through DA?
No. Once an athlete is on your roster you DO NOT need to add him/her again. Rosters are carried across seasons so that you only need to set up your online roster once. For more information on updating and maintaining your roster, click here.


Do I use the same account for all DA meets, or do I need a separate account for each meet?
You will use the same account to register your team for all DA meets. Your roster will be permanently saved so that you do not need to set up your roster each time you attend a meet. Log in and click "SCHEDULE" to see your complete schedule of meets.


How do I delete or deactivate an athlete from my roster?
Log in to your account. Click "TEAM" to view your roster. Click an athlete's name, and click the red "delete" or "deactivate" button. You must click "Yes" to confirm.


What is the difference between "deleting" and "deactivating" an athlete?
"Deleting" an athlete permanently removes the athlete from a team. Generally, you should delete an athlete if:
  • There is a duplicate name on your roster
  • You want to remove a bogus name
  • The athlete is no longer on the team
"Deactivating" an athlete moves that athlete to the "Inactive" roster. Inactive athletes are temporarily removed from the active roster and can be re-activated at any time. NOTE: You cannot submit entries for inactive athletes. Generally, you should deactivate an athlete if:
  • The athlete is injured or not actively attending meets
  • You are unsure whether to "delete" or "deactivate" (Deactivating is not permanent)

Home About Us/Products Customers/Partners User Guide & Help Contact Us New Users Privacy Policy Terms of Use
Copyright © 2009 DirectAthletics, Inc.